Who We Are
Total Digital Press is an online printing shop based at 4 Akinfenwa Street, Ogba, Lagos, Nigeria. Our website is https://totaldigitalpress.com. This policy explains what personal data we collect when you use our site, how we use it, and who we share it with.
What We Collect
When you place an order, we collect your name, email address, phone number, delivery address, and order details (products, quantities, print specifications). If you upload artwork or use our design tools, we collect the files and design choices you submit. If you contact us through our website form, we collect the information you provide in that form.
Payment Information
Payments are processed by Paystack. We do not collect or store your card details — these are handled directly and securely by Paystack. See Paystack’s own privacy policy for details on how they handle payment data.
Cookies and Cart Data
Our site uses cookies required for shopping cart and checkout functionality (WooCommerce). If you add items to your cart but do not complete checkout, we may use this information to send you a reminder email about your abandoned cart.
How We Use Your Data
We use your data to process and fulfil your order, communicate with you about your order status, respond to inquiries, and — where you have an abandoned cart — to send reminder emails. We do not sell your personal data to third parties.
Data Retention
We retain order and transaction records for as long as necessary to meet accounting, tax, and legal obligations. Artwork files are retained to support reorders and are deleted on request.
Your Rights
You can request access to, correction of, or deletion of the personal data we hold about you by contacting us at info@totaldigitalpress.com.
Contact Us
Questions about this policy can be sent to info@totaldigitalpress.com or +234 907 979 2388.